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Terms and Conditions


These terms and conditions help to keep the
www.violetelectronics.co.za web-site a safe place to trade and set out the full extent of any agreement reached between you and Violet Electronics in connection with this site. You should understand that by placing an order, you accept the following terms and conditions:


General

1. Violet Electronics is web based and also operates from a shop, therefore inspection of the goods on sale in the online store may be possible before purchasing, by prior arrangements made for viewing.

2. You agree that e-mail can be used as a means of communication.

3. No contract for the sale of any product will subsist between you and Violet Electronics unless and until Violet Electronics accepts your order by way of an e-mail confirming it. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time Violet Electronics sends the e-mail to you (whether or not you receive that e-mail). This confirmation e-mail amounts to an acceptance by Violet Electronics of your offer to buy goods from www.violetlelectronics.co.za

4. This confirmatory e-mail will contain all relevant information concerning your order.

5. The confirmatory e-mail will also contain a link to these terms and conditions, and may be amended in accordance with point 5 of miscellaneous below from time to time.

6. You must check that the details on this confirmatory e-mail are correct as soon as possible and you should print out and keep a copy of it.

7. Violet Electronics will not pass on your personal details to any third party.

8. You undertake that all details you provide to Violet Electronics for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.

9. If there are any changes to the details supplied by you it is your responsibility to inform Violet Electronics as soon as possible.

10. You may cancel your order at any time prior to your order being processed by email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

11. Goods correctly supplied and returned to Violet Electronics are subject to a 15% handling fee. Goods must be returned in original packaging and in original unused condition before a refund is processed.

Liability

1. Violet Electronics does not accept liability (except as set out below) for any errors and omissions and or any damage that may result in the fitting of any of our kits and or products unless fitted by ourselves reserve the right to change information, specifications and descriptions of listed goods, products and services.

2. Violet Electronics will do its best to correct errors and omissions as quickly as practicable after being notified of them.

3. TO THE FULLEST EXTENT PERMITTED BY LAW, Violet Electronics IS PROVIDING THIS WEB-SITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEB-SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, Violet Electronics DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB-SITE IS ACCURATE, COMPLETE OR CURRENT.

4. In the unlikely event that you receive goods which were not what you ordered or of a different quantity to that stated on your order form supplied by Violet Electronics, Violet Electronics shall, at its own option, make good any incorrect quantity or type supply of items PROVIDED THAT you notify Violet Electronics of the problem.

5. In the unlikely event that you receive goods which are damaged or defective, the goods will have to be claimed by the customer from the courier service, should the insurance option have been chosen on the delivery. All items are tested before released to the customer and are marked as tested, ensuring that you donít get an item from us that was DOA. NOTHING IN THIS CLAUSE AFFECTS YOUR STATUTORY RIGHTS.

6. Violet Electronics do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the Violet Electronics web-site or for any products or services purchased from Violet Electronics.

Processing of orders

1. All prices include sales taxes (where applicable) unless otherwise stated.

2. Every purchase you make shall be deemed performed in South Africa. South African law shall govern every aspect of contractual agreement concerning purchases made from this web-site.

3. Violet Electronics aim to arrange shipment of all in stock items on the business day your order is received providing it reaches us by 1pm. Your order may be delayed if the item is not in stock. Some items may be unavailable and the current stock status is approximate. Violet Electronics can only supply approximate dates our suppliers may get an item in stock.

4. In the event that goods will need to be ordered from supplier, you will be updated via email of the ETA to Violet Electronics and the relative ETA for you to either pick up your goods, or have them delivered to you via our shipping channels, or for you to arrange your own courier service.

Delivery/Title/Risk

1. The period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order and stated in the Order Confirmation. Please note that your goods may be sent to you in instalments.

2. Title to any product ordered will pass to you once Violet Electronics has received payment in full for that product.

3. If your delivery address is outside of South Africa, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; Violet Electronics advises each customer to contact their local customs office for further information.

4. Please note that when shipping products internationally you should be aware that cross-border shipments are subject to opening and inspection by customs authorities.

5. Shipping payments made to Violet Electronics for goods are non-refundable. Once a delivery pick-up instruction is issued by Violet Electronics to our couriers, the shipping request cannot be cancelled nor re-directed once it has been picked up from Violet electronics.

6. The address provided when ordering confirmation of goods is the address that goods will be sent. Should there be a change in address before goods are picked up, Violet Electronics will calculate any relevant additional shipping charges, which the purchaser becomes responsible to settle prior to sending goods.

7. Should you not be able to pick up your goods from the shipping company when scheduled for delivery, the responsibility lies with the purchaser to contact the shipping company to make arrangements to pick up the goods.

8. Any goods not received by customer and which end up being returned to Violet Electronics due to numerous failures to delivery to the purchaser, the purchaser becomes responsible to pay for shipping again for goods to be sent. Alternatively, the purchaser can arrange their own pick up.

Miscellaneous

1. It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. Violet Electronics tracks the electronic 'fingerprints' of every order placed on www.violetelectronics.co.za to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our web-site.

2. Violet Electronics may amend these terms and conditions from time to time, and place the new version on the web-site. When Violet Electronics do so, Violet Electronics will mention the fact on our home page (www.violetelectronics.co.za ). All purchases from the date that the amended terms are placed on our web-site onwards will be governed by those new terms.

3. These terms and conditions shall apply when Violet Electronics accepts your order by e-mail confirming that it has been received. They shall supersede any and all other conditions, understandings, commitments, agreements or representations (except fraudulent misrepresentations) relating to your purchase, whether oral or in writing, and contain the entire agreement between Violet Electronics and you relating to your purchase Violet Electronics advises that you print off and keep safe a copy of these terms and conditions once your order has been accepted by Violet Electronics.

4. You are advised to read (and are responsible for reading) all information on this web-site fully. If any of these terms are held to be invalid or unenforceable, those terms will be struck out and the other terms remain.

5. These terms and conditions are subject to the laws and exclusive jurisdiction of South Africa.

Privacy Statement

We respect your privacy!

Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned!


Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions, please feel free to call or e-mail us.

Returns Policy

1. All electrical goods are tested before they are supplied either infront of the customer or are marked off accordingly on the invoice as tested.

2. As we strive to bring you the best prices in the market, we wouldn't put you nor ourselves through additional cost and ship you an item that we have seen as not working.

3. Should your order be delivered via post and arrive as not working, then it is up to the customer to claim this from the delivery insurance, where applicable.

4. Lighting or electronic equipment, unless otherwise specifically stated, does not carry any warranty.

 

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